Frequently Asked Questions

What’s included in each set?

Each set contains one White Willow Clay Mask and one Repairing Serum. The travel set includes a 15g mask and 15ml serum for $32. The full-size set includes a 50g mask and 30ml serum for $70.

Are the travel-size products different formulas?

No. The travel and full-size versions are the same products, just in different sizes.

How do I use the White Willow Clay Mask?

Apply a thin, even layer to cleansed skin, avoiding the eye area. Leave on for 5–10 minutes, then gently rinse with warm water. Follow the precautions on the packaging.

How do I use the Repairing Serum?

Apply 2–3 drops to cleansed skin and gently pat until absorbed. Follow with moisturizer. It is recommended to use SPF when applying this product. The serum is not recommended for daily use.

Do I need to use both products in the same session?

No. Purchasing a set doesn’t mean both products need to be used together. Follow each product’s individual directions.

How can I get help with my order?

Email support@sitacosmeticsbymia.com and include your order number.

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The Journey to Enhance Beauty

SitaCosmetics By Mia is the brainchild of our CEO and founder, Nneka. With a deep-seated passion for skin and hair care, Nneka embarked on a journey to create products that not only enhance beauty but also promote the natural healing of the skin. The story about SitaCosmetics By Mia is one of dedication, passion, and commitment to providing our clients with affordable yet superior quality cosmetics.

Our Mission

At SitaCosmetics By Mia, our mission is to redefine beauty by formulating products for hair and skin that work from the inside out. We offer a diverse range of cosmetics that cater to different skin types and beauty needs. Each product is a result of cosmetic formulations to create products that enhance beauty and improve skin health.

Join Us

We invite you to experience the transformative power of our products and join our community of satisfied customers. Let SitaCosmetics By Mia be your ally in your beauty journey.

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Your friend will get 10% discount for their first order. You will get 100 points for each successful referral.

Rewards help

Rewards FAQs

Quick answers for earning points, redeeming rewards, and referral perks.

01How do I earn points?

Create an account, shop, and complete available earning actions to collect points.

02How do I redeem rewards?

Sign in, choose an unlocked reward, and redeem it for a reward code you can use at checkout.

03How do referrals work?

Share your referral link with friends. When they claim an offer and shop, referral rewards are applied according to the store program.